Refund Policy
We want to make you happy! If, for whatever reason, you are not completely satisfied with your purchase, items may be returned for online credit. Please keep in mind the following applies to all returns:
• Returns with proof of purchase will be refunded in the form of an online or in-store credit to the original customer.
• Returns with a gift receipt will be refunded to the bearer in the form of an online or in-store credit.
• Gift cards are not returnable or refundable.
• If you have a defective product, we will refund your purchase no questions asked.
Returns Procedure
To return an item by mail, please follow the instructions below:
• Call us at 682-225-3706 to request a return slip.
• Send back your item(s) to Lords of Salt along with the invoice or packing slip that accompanied your order. Please note the reason for return.
• Ship the package with your item(s) to the following address:
Lords of Salt
ATTN: Returns Dept.
9231 SW Sweek Dr
Tualatin, OR 97062
Once your return is received, we will send you an email or call you to notify you that we have received your returned item. Then your refund will be processed, and an online or in-store credit will be issued.
If you have any questions about our return policy, please call us at 682-225-3706.